Trinity Operating Procedures - TOPs

TOP-NOCON: Handling of Non-Conforming Product

Rev2/02/2026

Scope: This procedure covers the handling/storage of all nonconforming forged and/or machined product returns as well as discrepant forged or machined part disposition.

Procedure:

STEP

WHO

WHEN

INFO TO USE

WHAT TO DO

1

Any supervisor or other team member responsible for verifying conformance of parts

As containers of parts are found to be questionable or otherwise needing MRB review

Production Traveler and contents of QC Inspection Folder; Blueprint(s); tags on parts containers; own judgment

Tag any questionable parts or tubs with a Red Disposition Tag clearly and visually identifying who, when and why for the hold. Have parts immediately moved to MRB/Customer Return Area*.

 

If production Traveler or QC Print identifies parts as Nuclear or states 10CFR21 (note sections 21.21 thru 21.62) applies, notify QA Manager immediately.

 

Note: A red tag denotes whether the parts are on hold or need rework and should be marked accordingly. The tag shall be signed and dated each time the status is changed.

2

Any team member that has tagged parts as non-conforming

Once parts have been tagged and placed in the MRB Area.

Production Traveler and contents of QC Inspection Folder; Blueprint(s); Disposition Tag

Fill out a Rejection Notice. This notice is to be emailed to the QA Manager, QC Manager, and any other shop employees involved with the parts as a notification.

 

If part is identified as Nuclear/10CFR21 applicable, make sure it is identified as such on the rejection notice.

3

 QA Manager

Once Rejection Notice is received

Rejection Notice

Add Rejection Notice to "Rejection Notice Tracker". Spreadsheet is to be used to track NCR throughout the disposition process. 

 

4

 QA Manager

When rejection notice is received

Contents of QC Inspection Folder; Production TravelerBlueprint; discussions with other managers or customer; Rejection Notice; 10CFR21 requirements if applicable Review Rejection Notice; determine disposition of the part/tub and tag accordingly, bringing in other team members as deemed appropriate

 

5

QA Manager

Once disposition of non conforming parts is made.

 Rejection Notice

Fully complete filling out the rejection notice. All areas of the form including root cause and corrective action must be filled out. If no corrective action is required, N/A is acceptable. No area on the form should be left blank. Once all areas of the form are filled out, make sure the form us signed and dated as complete. 

6

 QA Manager

Once Rejection Notice is complete

 "Rejection Notice Tracker"

Once Rejection Notice is complete, make sure the tracker is completely filled out and marked as completed.


 How to handle non-conforming material on the shop floor based on Rejection Notice


7A

QC Supervisor, 

QC Inspector

any other supervisor
If non-conforming parts are found acceptableRemove red Disposition Tag and process part accoording to Traveler.
7B

QC Supervisor, 

QC Inspector

any other supervisor
If non-conforming parts are found to need rework Mark the red Disposition Tag denoting specific instruction for reworking. Complete appropriate documents regarding discrepant parts and hold job file open until any reworkable parts are reworked and reinspected; record results of inspection on nonconforming product documentation when job is complete; place copy with MPS or Production Traveler; foward to QA Assistant or Machining Department Clerk.

Note: The tag shall be signed and dated each time the status is changed.
8

QC Supervisor, 

QC Inspector

any other supervisor
If non-conforming parts are found to need customer acceptance/Rejection.Place Job Order on hold in M2M. Notify MRB Members by email; notify QA Manager, QC Manager and Customer Service Representative by email. 

8A

QC Supervisor, 

QC Inspector

any other supervisor

If non-conforming parts are found acceptable by the customer.

Customer Email; Waiver Response


Add Green "Ready to Ship" Disposition Tag for a visual indicator of status and put Production Floor Traveler back into circulation and take parts off hold in M2M

 

8B

QC Supervisor, 

QC Inspector

any other supervisor

If the customer rejects non-conforming parts.

Customer Email; Waiver Response


Notify team members that parts will need to be scrapped and a new Job Order needs to be set up in M2M.

 

9

Any supervisor or other team member responsible for verifying conformance of parts

Once parts have been dispositioned by MRB.

Rejection Notice

Move parts out of the MRB/Customer Returns area to the appropriate location.

9A

Any supervisor or other team member responsible for verifying conformance of parts

Parts determined to be acceptable and are properly tagged.

MRB decision; Final Inspection Report; Blueprint(s)

Move parts to the Disposition Area until JO is resumed

9B

Any supervisor or other team member responsible for verifying conformance of parts

Parts determined to need rework and are properly tagged.

MRB decision; Final Inspection Report; Blueprint(s)

Move parts to the Disposition Area until rework is begun.

9C

Any supervisor or other team member responsible for verifying conformance of parts

Parts pending customer feedback on acceptance or rejection.

MRB decision; Final Inspection Report; Blueprint(s)

Parts will remain in the MRB/Customer Return Area until disposition is received from the customer.

9D

Any supervisor or other team member responsible for verifying conformance of parts

Parts determined to be scrap and are properly tagged

MRB decision; Final Inspection Report; Blueprint(s)

Parts are to be scrapped physically and systemically. 

 

Verify de-mil or destruction of faulty parts as mandated by the router. If the router does not have a de-mil or destruction instruction, the part must be put in the designated scrap part bin. All scrap parts must be put in specified scrap parts bin.

10

QA Assistant

All other scrap parts

Scrap vendor certifications, periodic audit of scrap vendor facilities.

Verify that all scrap parts are rendered unusable.

11

Material Review Board (MRB): QC Manager, QA Manager, Manufacturing Manager

Bi-Monthly

Rejection Notice’s; MRB Area

Meeting held to review both customer return status and current parts in the MRB/Customer Returns and Disposition Areas.

***The following lines are applicable if a defect exists under 10CFR Part 21 for any nuclear orders. ***

1

QA Manager

When receiving a rejection notice for parts where 10CFR21 applies

Rejection Notice

Determine if parts in current condition could create a substantial safety hazard, or if previously shipped parts could have same defect or deviation; per (10 CFR part 2); notify customer within 2 days of discovery.

2

QA Manager

If determined that parts could create a substantial safety hazard

 

Notify customer within five working days of determination of inability to perform the evaluation.

3

QA Manager

Once determined non-conforming part is applicable to 10CFR21

 

Ensure that all documentation is properly identified as 10CFR21.  This is to include by not limited to the Rejection Notice and Tags.

4

QA Manager

Whenever a non-conforming 10CFR21 part is identified

 

Maintain a log of all recorded 10CFR21 non-conforming parts.

*MRB/Customer Return Area must both be clearly marked and identified. This could include temporary areas defined by agreement of QC Manager, Machining Department Supervisor and  Post Forge Supervisor. Primary, Critical and Flight Safety Parts must be stored in a secured MRB location designated by the QA Manager until dispositioned by the customer.

Revision history:

Release Date

Description of Change

Owner

Approver

12/06/2017

Updated to comply with revised Quality Manual and new TOPs format.

Tim Ellis

Todd Sheppard

2/27/2019

Step 5, instruction for scrap part bin. Step 6, verifying all parts rendered unusable.

Tim Ellis

Todd Sheppard

2/27/2020

Updated tagging procedures and clarified MRB for both forge & machine

Todd Sheppard

Dustin Jump

4/1/2020

Updated MRB term & frequency.

Dustin Jump

Todd Sheppard

2/8/2023

Updated types of tags used and correct usage of them. Remove QC Supervisor and add QC Manager.

Dustin Jump

Todd Sheppard

  2/22/2023  Revised entire TOP to reflect current process, Added addition 10CFR21 section  Dustin Jump  Todd Sheppard 

2/02/2026

Updated to reflect proper NCR paperwork procedure.

Dustin Jump

John Fairbanks


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